Privacy policy

Privacy Policy for Kezep

Last Updated: May 31, 2025

At [Your Company Name] (“we,” “us,” or “our”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use the Kezep mobile application, website, or platform (collectively, the “App”). By using the App, you consent to the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the App.

1. Information We Collect

We collect the following types of information:

1.1 Personal Information

Personal information is data that can identify you, including:

  • Account Information: When you create a Kezep account, we collect your name, email address, phone number, and username.

  • Payment Information: When you make or receive payments, we or our third-party payment processors may collect payment details such as credit/debit card numbers, bank account information, or billing addresses.

  • Profile Information: If you create a Seller or Buyer profile, we may collect additional details such as your business name, address, or profile photo.

  • Contact Information: If you contact us for support, we may collect your name, email, and any information you provide in your communications.

1.2 Non-Personal Information

We collect information that does not directly identify you, including:

  • Usage Data: Information about how you interact with Kezep, such as pages visited, features used, and time spent on the App.

  • Device Information: Details about your device, including IP address, browser type, operating system, and device identifiers.

  • Location Data: If you enable location services, we may collect your approximate or precise location to provide location-based features (e.g., finding nearby Sellers).

  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to track user activity, improve Kezep, and serve personalized content or ads.

1.3 User-Generated Content

Any content you upload to Kezep, such as product listings, photos, descriptions, or reviews, may be collected and stored.

2. How We Use Your Information

We use your information for the following purposes:

  • To Provide and Improve Kezep:

    • Create and manage your Kezep account.

    • Facilitate Transactions between Buyers and Sellers.

    • Process payments and issue payouts.

    • Personalize your experience, such as recommending products or Sellers.

  • To Communicate with You:

    • Send transactional emails, such as order confirmations or account updates.

    • Respond to your inquiries or provide customer support.

    • Send promotional emails or notifications (you may opt out of these).

  • To Ensure Security and Compliance:

    • Detect and prevent fraud, abuse, or illegal activities.

    • Verify your identity or eligibility to use Kezep.

    • Comply with legal obligations and resolve disputes.

  • For Analytics and Improvement:

    • Analyze usage trends to improve Kezep’s functionality and performance.

    • Conduct research and development to enhance our services.

  • For Advertising:

    • Display targeted ads based on your interests or activity on Kezep.

    • Measure the effectiveness of our advertising campaigns.

3. How We Share Your Information

We may share your information in the following circumstances:

  • With Other Kezep Users:

    • Buyers and Sellers may share certain information (e.g., names, addresses) to complete Transactions.

    • Your public profile (e.g., username, reviews, or listings) may be visible to other Kezep Users.

  • With Service Providers:

    • We share information with third-party service providers who assist with payment processing, hosting, analytics, customer support, or marketing. These providers are contractually obligated to protect your data.

  • For Legal Purposes:

    • To comply with applicable laws, regulations, or legal processes (e.g., subpoenas or court orders).

    • To protect our rights, property, or safety, or that of our Users or the public.

  • Business Transfers:

    • If we sell or transfer our business (e.g., through a merger or acquisition), your information may be transferred to the new entity.

  • With Your Consent:

    • We may share your information for other purposes if you provide explicit consent.

4. Third-Party Payment Processors

Payments on Kezep are processed by third-party payment processors (e.g., [Insert Processor, e.g., Stripe, PayPal]). These processors have their own privacy policies, which govern how they handle your payment information. We do not store full payment details, such as credit card numbers, on our servers.

5. Cookies and Tracking Technologies

  • We use cookies and similar technologies to enhance your experience, track usage, and serve ads on Kezep.

  • You can manage your cookie preferences through your browser settings or Kezep’s settings (where available). Note that disabling cookies may affect the App’s functionality.

6. Data Retention

  • We retain your personal information for as long as necessary to provide Kezep’s services, comply with legal obligations, or resolve disputes.

  • Non-personal information may be retained indefinitely for analytics purposes.

  • You may request deletion of your Kezep account by contacting us at [insert contact email]. Note that some information may be retained as required by law or for legitimate business purposes.

7. Your Choices

  • Account Information: You can update or correct your Kezep account information through the App’s settings.

  • Marketing Communications: You can opt out of promotional emails by clicking the “unsubscribe” link in our emails or adjusting your notification settings in Kezep.

  • Location Data: You can disable location services through your device settings, but this may limit certain Kezep features.

  • Cookies: You can opt out of certain tracking by adjusting your browser or Kezep settings.

8. Data Security

  • We implement reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse.

  • However, no system is completely secure. You are responsible for safeguarding your Kezep account credentials and using secure devices to access the App.

9. International Data Transfers

  • If you use Kezep from outside [Your Jurisdiction, e.g., the United States], your information may be transferred to and processed in [Your Jurisdiction] or other countries where our servers or service providers are located.

  • We take steps to ensure that international data transfers comply with applicable data protection laws (e.g., GDPR for EU residents).

10. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you.

  • Correction: Request correction of inaccurate or incomplete information.

  • Deletion: Request deletion of your personal information, subject to legal obligations.

  • Restriction: Request that we limit the processing of your information.

  • Data Portability: Request a copy of your information in a structured, machine-readable format.

  • Objection: Object to certain processing activities, such as targeted advertising.

To exercise these rights, contact us at [insert contact email]. We will respond within the timeframes required by law.

11. Children’s Privacy

Kezep is not intended for users under [13 or the minimum age required by law in your jurisdiction, e.g., 16 under GDPR]. We do not knowingly collect personal information from children. If we learn that we have collected such information, we will take steps to delete it. If you believe a child has provided us with personal information, please contact us at [insert contact email].

12. Third-Party Links

Kezep may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via Kezep or by email. Your continued use of Kezep after changes are posted constitutes your acceptance of the updated Privacy Policy.